BENEFITS
BENEFITS
BENEFITS
Why Choose Celeste
Why Choose Celeste
Purpose-built for SMB lenders who demand smarter collections.
Take Control Of Your Payments
Modern cloud-based platform to easily manage all of your SMB borrowers. Single, scalable software created specifically for collecting from SMBs.
Take Control Of Your Payments
Modern cloud-based platform to easily manage all of your SMB borrowers. Single, scalable software created specifically for collecting from SMBs.
Take Control Of Your Payments
Modern cloud-based platform to easily manage all of your SMB borrowers. Single, scalable software created specifically for collecting from SMBs.
Optimize Collection With Cutting-Edge Technolog
AI and machine learning combined with end-to-end automation and analytics make Celeste the premier solution for the collection of loan payments.
Optimize Collection With Cutting-Edge Technolog
AI and machine learning combined with end-to-end automation and analytics make Celeste the premier solution for the collection of loan payments.
Optimize Collection With Cutting-Edge Technolog
AI and machine learning combined with end-to-end automation and analytics make Celeste the premier solution for the collection of loan payments.
Collect With A Plan
Collection strategy engine that uses machine learning to determine the most effective way to collect. References numerous data points to stay on top of each account.
Collect With A Plan
Collection strategy engine that uses machine learning to determine the most effective way to collect. References numerous data points to stay on top of each account.
Collect With A Plan
Collection strategy engine that uses machine learning to determine the most effective way to collect. References numerous data points to stay on top of each account.
Quickly Resolve Disputes
Conversational AI combined with sentiment analysis to automate customer communication to resolve disputes quickly. Fast and frictionless.
Quickly Resolve Disputes
Conversational AI combined with sentiment analysis to automate customer communication to resolve disputes quickly. Fast and frictionless.
Quickly Resolve Disputes
Conversational AI combined with sentiment analysis to automate customer communication to resolve disputes quickly. Fast and frictionless.
Enhanced Productivity
Eliminate repetitive tasks with intelligent automation that streamlines workflows, reduces manual effort, and boosts overall efficiency.
Enhanced Productivity
Eliminate repetitive tasks with intelligent automation that streamlines workflows, reduces manual effort, and boosts overall efficiency.
Enhanced Productivity
Eliminate repetitive tasks with intelligent automation that streamlines workflows, reduces manual effort, and boosts overall efficiency.
Seamless Integrations
Seamlessly integrates with your favorite tools to create a connected, cohesive workflow experience that enhances productivity and minimizes disruptions.
Seamless Integrations
Seamlessly integrates with your favorite tools to create a connected, cohesive workflow experience that enhances productivity and minimizes disruptions.
Seamless Integrations
Seamlessly integrates with your favorite tools to create a connected, cohesive workflow experience that enhances productivity and minimizes disruptions.
PROCESS
How Celeste Works
How Celeste Works
AI-powered collections, personalized for every borrower profile.
Maximize Recovery
Reduce Costs
Stay Compliant
Maintain Customer Relationships
Maximize Recovery
Celeste is designed to streamline the payment collection process so you recover more and recover faster. Any type of SMB loan.
Maximize Recovery
Reduce Costs
Stay Compliant
Maintain Customer Relationships
Maximize Recovery
Celeste is designed to streamline the payment collection process so you recover more and recover faster. Any type of SMB loan.
Maximize Recovery
Reduce Costs
Stay Compliant
Maintain Customer Relationships
Maximize Recovery
Celeste is designed to streamline the payment collection process so you recover more and recover faster. Any type of SMB loan.
End-to-end intelligence
Generates and executes the entire strategy from initial communication to recovery, and continues to modify.
Quick and seamless set up
Simple set up with pre-configured dashboards and modules depending on type of loan and preference.
Omnichannel communication
Communicates with customer, service providers and third parties via multiple channels using conversational AI.
Any type of SMB loan
Ideal for SMB loans, merchant cash advance, receivables purchase transactions, factoring and more.
Customer and legal portals
Customer mobile device portal to make payments and external counsel portal to provide case updates.
Fully compliant and secure
Complies with all applicable collection and data privacy laws including laws specific to the type of loan collected.
Tailored UI for type of SMB loan
Not all SMB loans are the same. We offer different user interfaces depending on the type of SMB loan you collect.
Sentiment analysis
Ensures that the tone of your communication encourages engagement with your customers.
Rules, alerts, tasks, notes and more
Users can set rules, schedule alerts (SMS or email), track tasks performed for each account, add notes, and more!
AI chatbot assistant
AI-based chatbot that uses advanced natural language model to retrieve and update customer records and perform other tasks.
Tailored UI for type of SMB loan
Not all SMB loans are the same. We offer different user interfaces depending on the type of SMB loan you collect.
Sentiment analysis
Ensures that the tone of your communication encourages engagement with your customers.
Rules, alerts, tasks, notes and more
Users can set rules, schedule alerts (SMS or email), track tasks performed for each account, add notes, and more!
AI chatbot assistant
AI-based chatbot that uses advanced natural language model to retrieve and update customer records and perform other tasks.
Uses collection strategy engine to collect with efficiency.
Executes strategy through conversational AI and dedicated customer portals.
Continues to modify the strategy during collections based on new data.
Uses collection strategy engine to collect with efficiency.
Executes strategy through conversational AI and dedicated customer portals.
Continues to modify the strategy during collections based on new data.
Uses collection strategy engine to collect with efficiency.
Executes strategy through conversational AI and dedicated customer portals.
Continues to modify the strategy during collections based on new data.
Reach out anytime
Achieve More Than Ever Before with Celeste
Using intelligent technology to improve collection rates of traditional and alternative SMB lenders.
Reach out anytime
Achieve More Than Ever Before with Celeste
Using intelligent technology to improve collection rates of traditional and alternative SMB lenders.
Reach out anytime
Achieve More Than Ever Before with Celeste
Using intelligent technology to improve collection rates of traditional and alternative SMB lenders.