How Conversational AI is Set to Revolutionize Financial Services

Conversational AI has been gaining popularity in various industries, including the financial sector. The integration of conversational AI in financial services is set to revolutionize the way financial services providers interact with their customers. According to a study by Juniper Research, the adoption of chatbots in the banking industry is set to reach 90% by […]

Automation and Debt Collection: The Future of Debt Recovery

Debt collection is a vital process for businesses to recover outstanding debts. However, the process has traditionally been time-consuming, manual and often unsuccessful. It has also resulted in countless enforcement actions by regulators. The advent of advanced technology will certainly revolutionize the debt collection industry, Automation in particular will transform the debt collection industry by […]

How SMEs are Harnessing the Power of Software to Drive Growth

Small and medium-sized enterprises (SMEs) are the backbone of the U.S. economy, accounting for more than 99% of all businesses in the country. However, SMEs often face significant challenges, including limited resources, high operating costs, and limited access to capital. In today’s fast-paced business environment, SMEs are turning to software to address these challenges and […]

The Benefits of Using a Dedicated Debt Collection CRM to Efficiently Collect Debt

In the world of debt collection, managing and collecting outstanding debts can be a complex and time-consuming process. However, with the advancements in technology, debt collection professionals now have access to powerful tools that can streamline and enhance their operations. One such tool is a dedicated debt collection Customer Relationship Management (CRM) system. In this […]

Embedded Debt Collection: How Financial Services Can be Integrated into Non-Financial Products

Introduction In recent years, embedded finance has been a buzzword in the financial industry. Embedded finance refers to the integration of financial services into non-financial products or services. With the rise of digital platforms, companies can leverage their customer base and offer financial services that were traditionally provided by banks. One such financial service that […]